For facemask exemption, you will need to call Healthline on 0800 358 5453 and there is some further information below>>
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Exemption card for face coverings
We know that some people who have a disability or health condition may not be able to wear a face-covering safely or comfortably. If you cannot wear one, you can get an exemption card. You can show your exemption card when needed, for example to a bus driver.
Get an exemption card
If you think you need an exemption card, call Healthline on 0800 358 5453.
You can get a printable version or a card that you can show on your phone. If these are not suitable, Healthline will talk through other options with you.