Refunds & Returns Policy

  • Exchange or return of items purchased from Aspire Canterbury, shall be allowed within 7 days from the date of purchase, provided the merchandise is in its original and saleable condition with original packaging and a valid receipt.
  • We do not return or exchange Health & Personal Care Items, Continence products Toileting products, Bathroom products and Personal Hygiene products.
  • In the unlikely event that any merchandise you have purchased from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, in its original packaging and tags.
  • Any exchange or returns for reasons other than the above, you will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.