Total Mobility Subsidy Increased

NZTA logo


The NZTA announced today that the subsidy for Total Mobility taxi trips is being increased to up to $70 per trip, while NZ is at COVID-19 alert levels 3 and 4, up until 30 June 2020.

This document explains more about this and has answers to questions you may have about the subsidy. Here are some of them:


Are all Total Mobility trips completely free?

From 14 April 2020, Total Mobility trips will be free for clients, up to the regional fare subsidy cap of $70. This means that Total Mobility clients will only pay a fare if their trip exceeds the regional fare subsidy cap.

What do I have to do differently?

There is no change to your experience – you will still swipe your Total Mobility card at the start of each trip like normal. You won’t be charged a fare at the end of the trip unless the fare has gone over the regional subsidy cap, in which case you will need to pay the driver the balance.

Aspire Canterbury is a Disability Information Service and are always available to answer your questions, provide support or have a chat. If you have any questions about COVID-19, coping during the lockdown, the fact that the Total Mobility subsidy increased or anything at all, you can always contact us using the details on our Contact Us page. Community means everything to us and we would like to do what we can to help and support you through this time. Please remember, we are a community resource and hub, we have been providing information, solutions and support for approximately 40 years. If you are uncertain about anything at all, contact us, chances are we may be able to help or connect you to a service that can help.